e777 Withdrawal & KYC Guide

By the end of this guide, you will know exactly how to request an e777 withdraw, complete your KYC verification the first time, and avoid the most common reasons for a delayed or rejected payment.

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e777 player completing a withdrawal request on a mobile phone with bKash confirmation screen

Withdrawal Limits & Processing Times

Minimum Withdrawal
৳1,000
Daily Maximum
৳2,00,000
Processing Time
~19 min
First Withdrawal
~1 hr

Key limits at a glance

Rule Amount / Time Notes
Minimum withdrawal ৳1,000 Per request
Maximum per day ৳2,00,000 Resets at midnight (UTC+6)
Standard processing ~19 minutes After KYC is approved
First-time withdrawal Up to 1 hour Includes initial KYC review
KYC review window Up to 24 hours Usually faster during business hours
Planning a big cash out? VIP Plus members and above have higher daily limits. Check the Bonus & VIP page for tier-specific limits.

Payment Methods for Withdrawals

e777 supports the same channels for withdrawals as for deposits. All five methods work directly on mobile, so you can cash out from anywhere in Bangladesh without visiting a bank.

    Method Min Withdrawal Processing Time Fee
    bKash ৳1,000 ~19 minutes Free
    Nagad ৳1,000 ~19 minutes Free
    Rocket ৳1,000 ~19 minutes Free
    Upay ৳1,000 ~19 minutes Free
    Bank Transfer ৳1,000 ~19 minutes Free
The mobile number or bank account you withdraw to must be registered in your own name. Sending funds to a third-party account will trigger a compliance hold.

How to Make a Withdrawal

Follow these five steps each time you want to cash out. The whole process takes under three minutes if your KYC is already verified.

  1. 1

    Log in to your e777 account

    Open e777 Login in your browser or the e777 App. Use your registered mobile number and password. If you have two-step verification turned on, approve the prompt before continuing.

  2. 2

    Open the Cashier and choose Withdrawal

    Tap the wallet icon in the top menu, then select Withdraw. The cashier shows your current withdrawable balance — this excludes any active bonus funds that have not yet met the ×19 wagering requirement.

  3. 3

    Select your payment method and enter the amount

    Choose bKash, Nagad, Rocket, Upay, or Bank Transfer. Enter the amount (minimum ৳1,000, maximum ৳2,00,000 per day). Confirm the mobile number or bank account matches your registered details exactly.

  4. 4

    Complete KYC if this is your first withdrawal

    First-time withdrawals require identity verification. If your account is already KYC-approved, skip this step. If not, you will be directed to the document upload screen — see the KYC section below for full instructions.

  5. 5

    Confirm and wait for the funds to arrive

    Tap Confirm Withdrawal. For verified accounts, funds arrive in around 19 minutes. You will receive a notification in the app and an on-screen confirmation once the transfer is complete.

KYC: Why It Is Required Before Your First Withdrawal

KYC (Know Your Customer) is a one-time identity check that e777 runs before releasing your first withdrawal. It confirms that the account belongs to you, that you are 18 or older, and that the payment details you provided match your legal identity.

You only go through this process once. After your documents are approved, all future e777 withdrawals process at the standard 19-minute speed without any extra steps.

e777 stores your documents on encrypted servers. Your data is never sold to third parties and is used only for compliance purposes — see the Privacy Policy for full details.

When to submit: You can upload your documents before your first deposit or at any time during play. Do not wait until the moment you want to withdraw — the review can take up to 24 hours.

KYC Quick Facts

RequiredBefore first withdrawal
Review timeUp to 24 hours
Done once?Yes, permanent
Minimum age18 years
Data storageEncrypted, private

Accepted KYC Documents

e777 accepts three types of government-issued ID. Submit whichever one you have. All must be valid (not expired) and show your full legal name.

National ID Card (NID)

The most common option for Bangladesh players. Upload a clear photo of both the front and back sides. The NID number, name, and date of birth must all be fully visible.

Passport

Upload the data page (the page with your photo and personal details). Make sure all four corners of the page are visible and the text is not blurred or cut off.

Driving Licence

Upload both sides of the licence. The name on the licence must match the name registered on your e777 account exactly, including spacing and spelling.

Name mismatch is the top rejection reason. If your e777 account was opened with a nickname or shortened name, contact Live Chat before submitting KYC so the team can update your account name first.

KYC Upload Steps

  1. 1

    Go to Account > Verification

    After logging in, tap your profile icon (top right), then select Verification. The page shows which documents have been submitted and which are still pending.

  2. 2

    Choose your document type

    Select National ID Card, Passport, or Driving Licence from the dropdown. This tells the review team what to look for when they check your upload.

  3. 3

    Take or upload clear photos

    Use your phone camera in good lighting. Hold the document flat, not at an angle. For NID and Driving Licence, upload front and back as two separate files. File size limit: 8 MB per image. Accepted formats: JPG, PNG, PDF.

  4. 4

    Submit and wait for the review email

    Tap Submit Documents. The e777 compliance team will review within 24 hours. You will receive an in-app notification and email when the review is complete — approved or rejected with a reason.

Photo & Scan Requirements

What makes a good document photo

  • All four corners of the document visible in the frame
  • Photographed in natural or bright indoor light — no flash glare
  • Document flat on a plain, dark-coloured surface
  • All text, dates, and the photo on the ID are sharp and readable
  • File is at least 300 KB (too compressed = unreadable text)
  • Maximum file size 8 MB per image
  • JPG, PNG, or PDF format only

Common upload mistakes to avoid

  • Photo taken at an angle — edges appear distorted
  • Flash creating a bright white patch over the document number
  • Fingers covering part of the name or date of birth
  • Screenshot of a photo instead of the original file
  • Expired document (check the expiry date before uploading)
  • Only uploading one side of a double-sided document
  • PDF scanned at very low resolution (below 150 dpi)

Why Withdrawals Get Rejected — and What to Do

Most e777 withdraw rejections come from one of these six issues. Each one is fixable — the key is acting quickly and contacting Live Chat if you are unsure.

Wagering requirement not met

Bonus funds require ×19 wagering before they can be withdrawn. Your available balance in the cashier shows only the withdrawable portion. If you believe the calculation is wrong, contact support with your bonus ID.

KYC not approved or documents rejected

All first-time withdrawals require an approved KYC. If your documents were rejected, the notification will state the reason. Re-upload a corrected version. The review resets within 24 hours.

Payment account not in your name

Your bKash, Nagad, Rocket, Upay, or bank account must be registered in your own name. Third-party accounts are blocked automatically by the compliance system. Register a personal mobile money account first.

Amount below the minimum or above the daily limit

The minimum e777 withdraw per request is ৳1,000. The daily maximum is ৳2,00,000. Requests outside this range are rejected automatically. Split large amounts across multiple days if needed.

Account security flag

If multiple login locations or suspicious activity are detected, e777 will temporarily hold withdrawals pending a manual review. Verify your account via Live Chat to clear the flag.

Active bonus terms not satisfied

Some reload bonuses or free-spin rewards have specific game restrictions or time limits. If the terms have not been met, the bonus portion is forfeited and the remaining real-money balance is released for withdrawal.

Withdrawal & KYC Questions Answered

How long does an e777 withdraw take?
Standard withdrawals at e777 are processed in approximately 19 minutes after your request is confirmed. Your first-ever withdrawal may take up to 1 hour because the system runs an initial KYC check. After that, all future requests follow the 19-minute timeline.
What is the minimum amount I can withdraw?
The minimum withdrawal at e777 is ৳1,000 per request. The maximum you can withdraw in a single day is ৳2,00,000. If you need to cash out more than that, you can submit additional requests on the following day.
Do I have to verify my identity every time I withdraw?
No. KYC is a one-time process. Once your documents have been reviewed and approved by the e777 compliance team, your account is permanently verified. You will never need to upload documents again unless you change your registered name or payment details.
What documents does e777 accept for KYC?
e777 accepts three government-issued documents: National ID Card (NID), Passport, or Driving Licence. The document must be valid (not expired) and your full legal name must be legible. For NID and Driving Licence, upload photos of both sides.
Can I withdraw to a bKash number that is not mine?
No. The bKash, Nagad, Rocket, Upay, or bank account you use must be registered in your own name. e777 cross-checks this against your KYC documents. Sending to a third-party account will result in the request being declined and may flag your account for a security review.
My withdrawal has been pending for over an hour. What should I do?
First, check your account Notifications tab — there may be a message asking you to complete an action (such as confirming a payment number). If nothing is shown, contact e777 Live Chat with your withdrawal transaction ID. The support team is available 24/7 and can check the status and push the payment through if there is a system delay.
What is the wagering requirement on the welcome bonus?
The e777 welcome bonus carries a ×19 wagering requirement. This means if you deposit ৳1,000 and claim the 180% bonus (up to ৳17,000), you must wager the bonus amount 19 times before the bonus portion becomes withdrawable. The original deposit amount is available for withdrawal at any time.
Is my document photo safe after I upload it?
Yes. e777 stores all KYC documents on encrypted servers. The files are accessed only by the compliance team during the review process and are never sold or shared with third parties. Full details are available in the Privacy Policy.
Can I withdraw while a bonus is still active?
You can withdraw the real-money portion of your balance at any time, even while a bonus is active. If you request a withdrawal before completing the wagering requirement, the active bonus and any winnings from that bonus will be forfeited, and only the real-money balance will be released.

Ready to play and cash out at e777?

Create your account in under two minutes. Deposit from ৳500 via bKash or Nagad and claim the 180% welcome bonus — up to ৳17,000. Withdrawals are open once your KYC is approved.

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Welcome Bonus

180%

Up to ৳17,000 on first deposit

Min deposit ৳500 · ×19 wagering · 7-day validity

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